Questions About Shipping and Deliver? We can help!

Can I expedite my shipping?

The following expedited shipping options are available when you check out:

UPS 3-Day Select
UPS 2-Day Air
UPS 1-Day Air

Free- Pick up (up to 2 Business days) [ER1]

Do you ship internationally?

We do not ship to international locations other than U.S. Territories and Military APO/FPO addresses.

How can I track my order?

Once an order has shipped out, we will send you an email with the tracking number. Just click on the link and it will take you to the UPS website.

You can also track your order in your order history. Just log into your account using your email address and password, then click on your order number in your order history. The tracking number will appear under the Status & Tracking column. If you click on the link, it will take you to the tracking information for your order.

Can I pick up my merchandise?

Free pick up is available at any of our five DFW locations
] Once you have placed your order, please choose “pick up” from the shipping options. Once you have done this, email our Customer Support at Please provide the followings:

            1. Order Number

            2. Full-Name

            3. Phone Number

            4. Date and time of pick up

Please allow 2-business days to process your order. Our representatives will be happy to assist you if you have any further questions.

All inquiries are answered in the order they arrive. Due to customer volume, it could take up to 48 hours for a response.

If you need immediate assistance please call one the stores nearest to you. View our “locations” tab for more information about ISW Menswear store’s locations.