Shipping Policy

Standard Shipping

Our Standard Shipping is via: FED EX Ground. Delivery should be within 7-10 business days for customers living in the continental U.S. (FEDEX does not ship to PO Boxes, APO, FPO, PR & VI addresses.) Note: All orders are subject to verification. Shipping to another address and credit verification may cause delays.

Shipping to Another Address

If you wish to have your order shipped to an address that is different from your billing address, your order may be delayed. For your protection, we will take the time to verify all "Ship To" orders.

Shipping Signature

It is our policy to require a signature for every package belonging to your online order. There are 2 options:

Indirect Signature: If no one is available at recipient's address, someone as a neighboring address may sign for delivery.
Direct Signature: Only someone at the recipient's address may sign for the delivery. $3.00 Fee applies.

Once the package is signed, ISW are no longer responsible for that package or the items with-in that package. Under certain circumstances ISW may issue a credit, however that is handled on a case by case basis.

Sales Tax

We are required to collect sales tax on merchandise being shipped to the following states: TX.

Shipping and Handling Tax

We are required to collect a shipping and handling tax for the following states: TX.